Privacy Policy

Introduction

RA Sons Ltd respect your privacy. Our goal is to provide you with a positive experience on our websites and in using our products and services. 

This Privacy Statement outlines your rights to privacy and our commitment to safeguarding your personal data. RA Sons Ltd’ ambition is to be fully transparent in our privacy practices and the choices you can make regarding your personal data that is processed by RA Sons Ltd.

RA Sons Ltd is a European corporation with legal entities, business processes, management structures and technical systems across borders. RA Sons Ltd delivers services to private and public businesses (Customers) in Europe. RA Sons Ltd’ head office is located in Xewkija, Gozo, Malta. All RA Sons Ltd companies are located in the EU/EEA area and are therefore subject to European data protection and privacy regulations and directives. Our privacy policies and guidelines respect and comply with applicable privacy legislation. All major decisions regarding privacy in RA Sons Ltd are made at a corporate level.

This Privacy Statement can be found at our RASonsLtd.com home page and at the bottom of every RA Sons Ltd website.

Scope

This Privacy Statement applies to all business processes in RA Sons Ltd and to all RA Sons Ltd websites, domains, mobile solutions, cloud services and communities as well as to RA Sons Ltd branded websites and third party social networks (e.g. Facebook, LinkedIn) . Any specific appendices for our services will be found in the Terms of Service or equivalent for the service in question.

The Statement provides information about data processing carried out by RA Sons Ltd when RA Sons Ltd determines the purpose and means of the processing (RA Sons Ltd as data controller) as well as data processing performed on behalf of our customers based on their instructions (the Customer as data controller and RA Sons Ltd as data processor).

Personal data is information that can identify you as an individual person, such as name, email address, street address or phone number. Processing your personal data is necessary for us to serve you or our Customers.

Who we are

Our website address is: https://rasons.ltd. Our Land-based address is: Gruwa Street, Xewkija XWK 2903 Gozo, Malta. We can be contacted on (+356) 2155 6722 | 2155 9369 or through other details found here.

What personal data do we collect & why?

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. Please click here to finds out more information.

Cookies

We suggest consulting the ‘Help’ section of your browser or taking a look at the ‘About Cookies’ website which offers guidance for all modern browsers.

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. We cannot use cookie data alone to identify you personally (e.g. they do not allow us to identify you by name or email address).

These pieces of information are used to improve services for you through, for example:

  • Enabling a service to recognise your device so you don’t have to give the same information several times during one task
  • Recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • Measuring how many people are using services, so they can be made easier to use and to ensure that there’s enough capacity on the servers to allow optimum delivery of the site

You can manage these small files yourself and learn more about them. We have included some helpful links in the ‘Removing and disabling cookies’ section below.

We have tried to cover all cookies in this list that we or our service providers use. Please be aware that there may be a delay in updating this list. If you do notice any discrepancies please be sure to contact us at [email protected] and let us know.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Removing and disabling cookies

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We will not use cookies to collect personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, the following links will give you instructions on how to disable cookies for the most commonly used web browsers:

Your AD Choices

You can unsubscribe from our newsletters at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing [email protected].

Manage Cookies

If you would like more information about cookies, you may wish to visit All About Cookies.

Please be aware that restricting cookies may impact on the functionality of our website.

If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Third party cookies

Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This is to ensure that the service is available and able to provide optimum delivery when you want it and helps us improve our service.

Email

RA Sons Ltd sends out information to the contact persons of our customers to keep them informed about RA Sons Ltd, services and other relevant subjects.

Emails to users that aren’t customers are only sent if they have requested information and consented to the communication.

RA Sons Ltd creates interest profiles to communicate as relevant information as possible to you. We use the user's email address, other information that has been freely given and use of RA Sons Ltd digital channels.

At the bottom of all emails with marketing information, there will be a link to a subscription centre where consents and newsletter subscription could be edited by the user. There will be selected information a contact person for a customer will be unable to unsubscribe from.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Google Analytics: This cookie allows us to see information on user website activities including, but not limited to, page views, source and time spent on a website. The information is depersonalized and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google Analytics we can see what content is popular on our website and strive to give you more of the things you enjoy reading and watching.

Google Analytics Remarketing: Places cookies on your computer, which means that after you leave our website, Google can show you advertisements about RA Sons Ltd that you might be interested in, based on your previous behaviour on our website. This information is not personally identifiable.

Google AdWords: By using Google AdWords code, we are able to see which pages helped lead to contact form submissions. This allows us to make better use of our paid search budget. This information is not personally identifiable.

Instructions to turn off personalization is found on this Google page.

Google Adwords Remarketing: Places cookies on your computer This means that after you leave our website Google can show you advertisements about RA Sons Ltd that you might be interested in, based on your previous behaviour on our website. This information is not personally identifiable.

You can prevent the information generated by the Google cookie about your use of our websites from being collected and processed by Google in the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser. This Add-on is available at http://tools.google.com/dlpage/gaoptout.

More information on how Google uses information from our websites.

Who we share your data with

RA Sons Ltd does not share your personal data with third-parties who intend to use the data for marketing purposes if you have not given your consent to do this.

RA Sons Ltd may share your personal data with third parties for other purposes but only in the following contexts:

a. Business partners
RA Sons Ltd may share your personal information with our partners in the event that this is legitimate from a business perspective. For example, if you purchase a service on behalf of your employer that we provide through one of our certified partners.

b. Public authorities
The police and/or other authorities may demand the handover of personal information from RA Sons Ltd. In these cases, RA Sons Ltd will only hand over the data if there is a court order or another legal obligation to do so.

c. Mergers and acquisitions
In connection with mergers, acquisitions or divestiture of all or parts of RA Sons Ltd’ business, the acquiring entity as well as its consultants and RA Sons Ltd’ will obtain access to data managed by the RA Sons Ltd entity/entities involved and this may in some cases include personal data. In which case, such external parties will enter into a Non-Disclosure Agreement (NDA) with RA Sons Ltd, which will also cover potential disclosure of personal data.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Data Security and Retention

How we protect your data

RA Sons Ltd takes the trust you place in us seriously. RA Sons Ltd is committed to preventing unauthorized access, disclosure or other deviant processing of your data. Further, RA Sons Ltd is committed to ensuring proper use of the information, to maintain data integrity and to secure data availability. As part of our commitment, we utilize reasonable and appropriate physical, technical, and administrative procedures and measures to safeguard the information we collect and process. RA Sons Ltd has implemented a number of security measures, including:

  • Secure operating environments - RA Sons Ltd stores your data in secure operating environments that are only accessible to RA Sons Ltd employees and subcontractors on a need-to-know basis. RA Sons Ltd also follows generally accepted industry standards in this respect.
  • Encryption of payment information - RA Sons Ltd uses industry-standard encryption to provide protection for sensitive financial information, such as credit card information, sent over the Internet (e.g., when you make payments through RA Sons Ltd’ online stores).
  • Prior authentication for account access - RA Sons Ltd requires its registered users to verify their identity (e.g. login ID and password) before they can access or make changes to their account in order to prevent unauthorized access.

Please note that these protections do not apply to the personal data that you choose to share in public areas such as community websites.

How long we store your personal data

RA Sons Ltd will only retain your personal data for as long as necessary for the stated purpose, while also taking into account our need to answer queries or resolve problems and to comply with legal requirements under applicable laws.

This means that we may retain your personal data for a reasonable period after your last interaction with us. When the personal data collected is no longer required in this way, we destroy or delete it in a secure manner. We may process data for statistical purposes, but in such cases, data will be anonymized.

Compliance and Cooperation with Regulatory Authorities

We regularly review our compliance with our Privacy Statement. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly. As a Data Subject, you have the right to lodge a complaint to the Supervisory Authority, in particular in the Member State of Your habitual residence, place of work or place of the alleged infringement, if You consider that the processing of personal data relating to You infringes the applicable privacy legislation. 

Changes to this Privacy Statement

We may modify this Privacy Statement from time to time, we will post the revised statement on this section of the website, with an updated revision date. We encourage you to review the Privacy Statement regularly. If we make significant changes to our Statement that materially alter our privacy practices, we may also notify you by other means, such as sending an email or posting a notice on our corporate website and/or social media pages prior to the changes taking effect.

The last update of this Privacy Statement was January 19th 2020.

How to Contact Us

We value your opinion. If you have any comments or questions about our Privacy Statement, any unresolved privacy or data use concerns that we have not addressed satisfactorily, or questions concerning a possible breach of your privacy, please send them to [email protected] You can also contact us in writing at RA & Sons Ltd, Gruwa Street, Xewkija XWK 2903 Gozo, Malta.

For requests to see, correct or erase your personal data, we would like to ask you to use the data request form (please click on the link).

We will handle your requests or complaints confidentially. Our representative will contact you to address your concerns and outline the options regarding how these may be resolved. We aim to ensure that complaints are resolved in a timely and appropriate manner.

Thank you.

RA & Sons Ltd

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